We contrast memory-based and stimulus-based choices, using dual-process theories such as Kahneman and Frederick’s system 1/system 2 dichotomy. Systems 1 and 2 are conceptualized as distinct modes of thought, the former automatic and affective, the latter controlled and deliberate. Cognitive load impedes system 2, yielding greater reliance on system 1. In memory-based choice, consumers must maintain relevant options in working memory. Thus, memory-based choices are associated with greater cognitive load than stimulus-based choices. Indeed, we find that memory-based choices favor mmediately compelling, affect-rich system 1 options, whereas stimulus-based choices favor affect-poor options whose attractiveness emerges from deliberative system 2 thought.
Dynamic pricing practices by sellers in response to segment and individual-level differences have been made more feasible as internet buyer behavior increases. While benefits from these pricing practices can accrue to sellers and buyers, the potential for (un)fairness perceptions to mitigate these advantages is important. In an effort to investigate these issues, this article reports the results of three studies that examine the effects of seller-, consumer-, time-, and auction-based price differences on perceived price fairness and purchase satisfaction. The findings underscore the potential negative effects associated with price differences from dynamic pricing practices.
product newness and how perceived newness affects the market success of new
product introductions. It builds on theories in psychology that identified “collative”
variables closely associated with newness perceptions on the part of the consumer.
Also, it explores the effect of newness on market success after one year and the
pattern of market success during that time period.
It is hypothesized that perceived newness is a two-dimensional (rather than unitary)
construct and that its two dimensions, (1) mere perception of newness and (2)
perceived complexity, have different effects on product liking and market success
over time. Consistent with our hypotheses, product liking linearly decreases with
perceived complexity and cross section analysis reveals the same relationship with
market success after one year.
not hold in the case of product liking as it linearly increases with perceived
incongruity (i.e. mere newness perception). In contrast, and consistent with our
hypothesis, cross section analysis reveals an inverted-U relationship between
perceived incongruity and market success after one year. Over time, the key findings
from this work emphasize that high perceived product complexity is a disadvantage to
new product success in the short run. However, market success of complex products
increases over time once initial rejection is overcome (i.e. learning to like). In
addition, the mere perception of newness does not appear to have a significant effect
on the shape of the diffusion curve. Finally, for a given product, qualitative
comparisons between countries suggest that incongruity and complexity may
differentially participate to overall newness and therefore affect liking.
Overall, the thesis reveals the importance of considering product newness as a two-
dimensional construct since each of these dimensions brings in key information to
explain consumers’ response to innovative products.
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